Business English Teaching Plan-----PPT 2

实用商务英语教案 ppt2   •请坐 •Sit down, please. •That's a nice try. •不予认同的委婉说法   •Would you please…? •Would you please take a seat? •Would you please have a seat?   •May I have the product catalog please? •Would you please send me the product catalog?   •A: 您好，我是Annie. •Hello, Annie speaking. •Morning/afternoon...company....speaking, May I help you.   •B: 嗨，Annie, 我是Alex, 现在说话方便吗？ •Hi, Annie, this is Alex. Are you available to talk now? 正式 •Are you free to talk? •Do you get a minute?   •A : 方便方便，您说。 •Yes, Sure.     •B : 那你能到我办公室来一趟吗，是关于A项目的事。 •Ok. May I see you in my office, please? •Would you please come to my office please? •It's regarding Project A.   •Regarding， 关于。。。， 和。。。有关，商务高频词。 •Regarding 作介词，后不用to •是关于你升职的事。 •It's regarding your promotion.   •A: 您好，我是Annie. •B: 嗨，Annie, 我是Alex, 现在说话方便吗？ •A : 方便方便，您说。 •B : 那你能到我办公室来一趟吗，是关于A项目的事。 •A : 好，我这就去。   •A: Hi, Annie speaking. •B: Hi Annie, this is Alex. Are you available to talk now? •A: Yes, sure. •B: May I see you in my office please? •It's regarding Project A. •A: Ok, I'll be there in a minute. 练习 •I had nothing to say ______ (regard) this matter. •regarding   •Please borrow that book for me at your earliest _______(convenient) •convenience   •B: 最近工作怎么样啊？ •How's business? •How's your flight? •How's your hotel? •How's your family? •How's everything?   •A: 还不错，我一直在跟进这个项目，一切按计划进行。 •现在完成进行时：have been doing sth. •过去直到现在为止一直在做某事。 •Pretty good. I'm following up with the project. •I have been following up with the project.   •…一切按计划进行。 •Everything is on schedule.   •B: 很好，有什么进展要及时告诉我。 •Keep sb updated on sth. •Please, keep me updated on the project. •Would you please keep me updated on the project?   •另外，把所有项目资料给相关人员传阅一下。 •circulate: 流通，发行，传阅 •相关人员 •people concerned 更好 •B: 很好，有什么进展要及时告诉我。 •另外，把所有项目资料给相关人员传阅一下。 •Good,would you please keep me updated on the project, and circulate all the documents with people concerned?   •A: 好的，那我今天上午的时候能和您的助理核对一下资料，然后再传阅吗？ •verify: 核对，检查，证实 •verify sth with sb. •Ok, certainly, may I verify all the documents with your assistant this morning before circulating？   •B: 可以，你去吧。 •No problem, please go ahead.   练习   •We have a tight _______ for your brief visit. (计划，时间表) •Schedule   •Newspapers and periodicals keep me ______ current affairs. •updating on •updating in •updated on •updated in   •We should often open the windows to allow the air to _______. •Calculate •Circulate •Articulate •Speculate   •I'll pass on your comments to people ________ (concern) •Concerned   •I looked up the word in a dictionary to _______ its spelling.(核实) •verify   •B: 最近工作怎么样啊？ •A: 还不错，我一直在跟进这个项目，一切按计划进行。 •B: 很好，有什么进展要及时告诉我。 •另外，把所有项目资料给相关人员传阅一下。 •A: 好的，那我今天上午的时候能和您的助理核对一下资料，然后再传阅吗？ •B: 可以，你去吧。   •B: How's business? •A: Pretty good. I have been following up with the project. Everything is on schedule. •B: Good. Would you please keep me updated on the project and circulate all the documents with people concerned? •A: Certainly I will. May I verify all the documents with your assistant this morning before circulating? •B: Yes, please go ahead. 重点回顾   •Would you please…? 语气婉转诚恳地请求, 用疑问句表示陈述句的意思，有点点不由分说，你就得这么做的意思。 •需要让别人做什么事，或向别人要什么东西时， •Please… 祈使句型，语气稍显强硬 •May I have… •Would you please… 语气稍强硬。个人觉得，如果跟老板讲话，还是用May I have…比较好。 练习 •We must complete this job _______ schedule(按时) •on •We must continuously ______ the existing suppliers.(跟进) •follow up with   Thank you J

实用商务英语教案 ppt1

实用商务英语教案 ppt1

•What’s your name, please?

•不适用于商务场合

•原因

•Can I have your name, please?

•May I have…

•May I have your name, please?

•请问你电话号码是多少啊？

•May I have your phone number, please?

•请问您手机号码是多少呢？

•May I have your cell phone number, please?

•Mobile phone

•May I have your business card, please?

•May I (have) …, please.

•该句型使用场合：

•询问别人，或索取东西时，

•东西可以是有形的，也可以是无形的

•A: 您好，ABC公司。我是Susan, 请问有什么可以帮您？

•B: 您好，我是XYZ公司的采购。

•我们对贵公司的X系列很感兴趣。

•请问你们有产品目录吗？

•A: 有的有的，肯定会给您寄过去的。

•请问您怎么称呼？以及您的联系方式，当然留手机是再好不过了。

•B: 我叫 John Smith, 您可以联系 13801231234，或者是发email: john.smith@xyzcompany.com

•A: 好的，Smith先生，我马上给您发过去。

•B: 谢谢。另外我们还想要 X1产品的详细介绍。

•A: 好的，我一起发给您。

Case Study

•A: 您好，ABC公司。我是Susan, 请问有什么可以帮您？

•A: Good morning/ Good afternoon/Morning, ABC company.

•Susan speaking.(约定俗成的) May I help you?(同样是询问别人，向别人提供无形的东西)

Greeting 问候

•外企公司人员 接外部电话

•格式：问好+公司名+自己名字+请问有什么可以帮您。

练习

•商务环境中 询问对方姓名时，更合适的方式是________

•What’s your name, please?

•May I have your name, please?

•_________ I have your phone number, please?(选择更为礼貌的一项)

•May

•Can

•商务名片的英文是_______

•Susan ______ .(电话用语，请用speak 的正确形式填空)

•B: 您好，我是XYZ公司的采购。

•Hi, I’m XYZ company’s buyer  错误

•所有格的两种表示：

•‘s 一般用于有生命的物体

•of 一般用于无生命的物体

•正确的表达是：

•B: Hi, this is the buyer of XYZ company.

•我们对贵公司的X系列很感兴趣。

•请问你们有产品目录吗？

•We are very interested in your X series. 好

•May I have your product catalog, please?

•A: 有的有的，肯定会给您寄过去的。

请问您怎么称呼？以及您的联系方式，当然留手机是再好不过了。

•A: Sure, definitely.

•May I have your name and contact number, please?

•Cell phone number is better

•Cell phone number is preferred.

•Cell phone number is preferable.

•B: 我叫 John Smith, 您可以联系 13801231234，或者是发email: john.smith@xyzcompany.com

•B: Sure, my name is John Smith.

•You could contact me at 1380 123 1234, or john.smith@xyzcompany.com

•如果您有任何问题，请随时跟我联系。

•If you have any questions/problems, please feel free to call me/ please feel free to let me know, 口语ok, 正式些的话，please feel free to contact me at…

练习

•________ the buyer of XYZ company.（电话中介绍己方）

•I am

•This is

•商务环境中，自我介绍时，哪种方式更正式？

•I am John Smith

•My name is John Smith

•A: 好的，Smith先生，我马上给您发过去。

•Ok, Mr. Smith, I’m sending it to you now.

•B: 谢谢。另外我们还想要 X1产品的详细介绍。

•Thank you, may I have an introduction to/of X1,please?

•Thank you. And may I have a detailed introduction of X1, please?

•A: 好的，我一起发给您。

•A: No problem. I’m sending them to you now.

练习

•哪句能更好地体现服务意识？

•I’m sending it to you now.

•I will send it soon.

•May I have a _______ introduction of X1. (详细的)

•detailed

•“不好意思，John, 能打扰一下，和你说两句话吗？”

•Excuse me, John. May I have a word with you?

•大家注意了！

•May I have your attention, please?

•Your attention, Please!

重点回顾

•May I have your name, please?

•May I have your cell/mobile phone number?

•May I have your contact number, please?

•Cell phone number is preferable/better.

•May I have your business card, please?

•May I help you?

•May I have your product catalog, please?

•May I have a detailed introduction of X1, please?

•Excuse me. May I have a word with you?

•May I have your attention, please?

•May I have your opinion, please?

电话 Greeting

•您好，ABC company, 我是Susan, 请问有什么可以帮您？

练习

•May I _______ with you, please? (讲两句话)

•May I have your _______, please？（注意了）

•产品目录是

•Product catalogue/catalog

Thank you J